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REFUND POLICY

Cancellation Policy

To cancel an order you must do so within the first 24-48 hours. If you need to cancel an order after 48 hours, you must first return your order. Once your order is returned to us you can contact our support team soulkares@gmail.com and ask for your refund. (Shipping costs for returns will not be covered)


Refund & Replacement Policies


If the product you bought has an issue , we will replace it at no additional cost. You can also ask to return the product for a refund before 30 days after you purchased the product..

If 30 days has passed after the purchase we might not accept a return.

UPDATE: we are currently not accepting returns to our warehouse due to the recent covid-19 lockdown until further notice.


- contact us at soulkares@gmail.com if have any questions or concerns about your order.


Do you ship internationally?
We ship worldwide.

FAQ

How long does orders take to ship?

Orders take 7-15 days to be delivered, sometimes orders have delays and can take up to 25 days to arrive.

Free Delivery

On all order over $75

Free Returns

No more extra fees

Unbeatable Warranty

1-year ++ warranty

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